Money Back Guarantee @

We want you and your baby to be delighted with your purchase. Historically, over 90% of babies loved their Evon Baby bottles.

If your baby is refusing the bottle, please contact us so we can help support you and your baby.  We will send you our guide full of tips and tricks for getting your baby to love the bottle and we will help you through this difficult stage.

We know that all babies are different. If your baby continues to refuse the bottle, you would need to return the bottle purchased from* within 30 days of purchase with the original packaging and your order number. You can send the bottle to:

Evon baby


Once your return is received, we will process your refund.  Don’t worry, the bottles won’t go to waste! Any returned bottles are sanitized and donated to our charity partner, so another mom and her baby can use them.

In the case of returns, customers pay for the return shipping since most initial orders come with free shipping from us.

*Our money back guarantee policy ONLY applies to purchases made within Syria.

*30-day money back guarantee is applicable to bottles purchased from only.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Contact Us

If you have any questions about our return and refund policy, please contact us: